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发表于 2014-10-2 02:48:48 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
Original title: Bank staff why not come do not come?
Reporter Zhu Xiaoqiang Li Yiming photography
Yesterday morning, Mr. Leung to pass 66,099,999 phoned Times: I am on an ATM machine withdrawals,http://ju8ux.topbanner.org/forum.php?mod=viewthread&tid=5175&extra=, when being operated on, the machine suddenly crashed, neither spit card, nor out of money, nor even a single receipt, continuous play the many phone calls, but each reply will be sent immediately say deal, but I waited for half an hour at the scene did not see the shadows,http://www.slotorsre.fora.pl/index.php?item/create_form/1, and finally to report the loss of the only prudent.
Mr. Leung Po St. YuBeiOu Avenue in fruit toro a luxury villa estate to do marketing, every morning 7:00, he will transfer from home to work.
Yesterday morning, Mr. Leung and the past, like to go out by bus, get off at the hotel to reach Yu Tong, came to a point of self-service banking service station next to the interchange ready to take some money to take advantage of the waiting period.
Carry the balance is not much, just over ten thousand, Mr. Liang intend to take 1000 yuan.
Enter the password,abercrombie donna, enter the withdrawal amount ...... all operations are normal, they can step out of money last time, Mr. Leung was found operating surface of the screen ATM machine into a "standstill" state.
"Too little met, which in the end is Lang's going on?"
Mr. Leung has waited a moment, on the screen "operation is in progress, please wait" message is still nothing has changed, console neither spit card, nor a note, nor even a single receipt: Just as we use Like computer suddenly crashed.
Console suddenly "pull Abduction", which makes Mr. Leung bit overwhelmed.
In front of this scene made him embarrassed deal count success? Accounts in the end will change does not happen? More importantly,woolrich donna, all this even a single receipt are not, neither convincing, there is no evidence.
"Do not leave, we will send someone to deal with!"
Half an hour played five phone did not see people
The first call: 7:56
"Do not leave, we will send someone to deal with!"
Mr. Leung played the first phone in the morning 7:56.
Thought here,mulberry outlet 2014, Mr. Liang hastened follow the prompts console next to the call of the bank's customer service calls.
After the call is connected, he will say what had happened to the other side, the other was a young woman, she told Mr. Leung, the situation will be immediately forwarded to the staff and asked him not to leave, will be sent to the scene.
After hanging up the phone, Mr. Liang looked at his watch, soon to 8:00, and if the bank staff does not come early, he might be late, "You know, this time passing steam Bo center, people will be blocked."
After 10 minutes ......
Second call: 8:06
"Do not leave temporarily, will be sent to the scene to deal with!"
Mr. Leung second call the customer service phone, customer service representatives to answer and the last, and not to leave, will be sent to the scene to deal with!
It took another seven minutes ......
Third Tel: 8:13
"Direct contact telephone message on"
Neither someone to contact him, but also see the shadow of the staff, Mr. Leung little angry,nike tn pas cher,http://www.7esthe.com, he called again to customer service.
This time, the customer sent him a text message, there is a fixed telephone message above, said call this number you can directly contact Mr. Leung aside like a straw caught in the past, but the phone has no answer: certainly did not work this time , how could someone answered.
Waiting period, the buffet area where people come for business, every time someone came in,http://www.prco.jp/~shake/apeboard/apeboard_plus.cgi?command=read_message&msgnum=90/, Mr. Leung only explained, "this machine crashed, temporarily unavailable,tn pas cher, soon someone to deal with other machines thing (there two).
The fourth Tel: 8:24
"?% @ ...... & amp;% & amp; *"
Apart from his first call has been 28 minutes.
Mr. Liang who still did not wait, he again gave the customer service call, the phone is still repeating the phrase to let some of his fiery words.
From the first phone call, there are about half an hour ......
Fifth Tel: 8:27
"For insurance purposes, the first report of loss."
This time, for office workers, where the multi-station one minute, it means that there may be late for one minute.
Mr. Liang looked at the table, even if the car right now would be late last estimate, and he really can not wait, Mr. Liang almost growling tone with a fight to the last phone call, the staff recommended that it can not wait, for insurance purposes only first report the loss.
This is an individual without his election "proposal",http://www.rockclimbing.com/cgi-bin/routes/jump.cgi, Mr Leung did not think they handled the telephone to report the loss of business.
10 dollars should not report the loss of fee income,piumino moncler outlet?
Mr. Leung check the balance on this card is no change in the bank, that is to say before the transaction did not succeed on the phone.
He also assured that a lot, take the bus to the unit, but this has been delayed for half an hour, then the inevitable late is a.
There is a problem he has always puzzled: Tel report the loss to charge the cost of 10 dollars,vetement abercrombie pas cher, much money, but the truth does not make sense, I was strictly in accordance with standard operating instructions of the machine, the machine he "pulled Shui",abercrombie outlet italia, and wanted me to take up this loss, which is obviously say but ah.
Bank: and machine failure has nothing to do, report the loss costs to the customer.
Insiders say, ATM agencies made the most important control system is mainly computer, if prolonged operation or a mistake, like we usually use the same computer will suddenly freezes.
Yesterday afternoon, we contacted the bank, the staff said that if this happens,woolrich outlet, you should immediately call the customer service phone,hogan 2014, under normal circumstances, in order not to affect other people conduct business, customer service will be issued through the assigned tasks within the system,moncler sito ufficiale, there will be staff rushed to the scene to restore the operating system,http://www.dropzone.com/cgi-bin/dropzone/page.cgi, as the process is swallowed customer bank card, you need two to seven days there will be results, "If you have special circumstances, we will coordinate, but it still may not be in short arrived at the scene within hours. "staff said, to be safe, it is best to leave the phone before customers report the loss, but this will cost $ 10 to report the loss of customers to bear this sudden and machine malfunction does not matter.
We asked at the operating room of another state-owned banks account manager surnamed Zhang, Zhang said, ATM machines event of a failure, the other person can no longer operate, the bank will send someone to restore the system, during which they are actually safe , the customer need not worry account funds affected.
"Two days after swallowing the money to solve, namely to spit money five minutes" thing also know
We are honest people, do not lie, banks can only hope that equal treatment
Earlier this month, media reports, a group of people when money was swallowed Nanjing ATM machine to 10,000 yuan, he immediately contact the bank staff were told to wait two business days to process. Subsequently,moncler outlet,http://www.edit.ne.jp/~aino/custombbs.cgi/http://www.edit.ne.jp/~aino/custombbs.cgi/,. Bank explained that swallowed the customer's money, this money is still safe in the machine, but the machine spit much money, it will affect the cash safe.
This matter was in the country caused great repercussions.
Mr Leung said he knew this thing, but he will not let this lie approach bank staff arrived at the scene early treatment. "We are honest people, but also the bank's customers for many years, and I just do not understand,http://www.lionbrandyarnstudio.com/cgi-bin/faq-search.cgi, rights and contracts between banks and their customers why not to wait?" Mr Leung said.
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